- For customer service, 1 in 3 Social Media Users prefer social platforms over phone calls.
- 29% of all Social Media Users are most likely to engage with organizations on Facebook.
- Over 1/4th of all Social Media Users pay attention to ads shared by social connections.
- 1 in 3 Social Media Users prefer Social Customer Care & Response over contacting a company via phone.
Consider the impact of a billion users on one platform. One website where people gather, speak, interact, share and connect with each other. One space, where with concerted efforts towards Social Media activity, your community can build your brand and the potential to sustain it.Consider the possibilities of Social Media.
If anyone doubts the necessity of Social Media Optimization, they should consider the impact a million users can create. Whole political campaigns are upturned, brands become cults, and a ‘nobody’ becomes an idol. All with the power of ‘word-of-mouth’. And all online. This is the power of Social Media Optimization Services. Blogs, social and professional networks, forums, online communities, video and photo-sharing websites are a platform for you to make yourself heard. We help to create positive brand image and combat any negative opinions on the Internet through the Social Media Marketing Services we offer.
Recognizing the potential of Social Media as an online marketing tool, we have acquired the expertise in formulating and implementing Social Media Optimization (SMO) strategies for your business. As part of the Social Media Marketing Services we offer, our team of professionals makes an impact for you by creating and managing blogs, sharing RSS feeds, commenting on forums, tweeting, incorporating Flickr photo slides and YouTube videos in to popular online communities. The entire Social Media Optimization campaign is closely monitored to help it reach its optimum potential and to help it remain within ethical boundaries. With these measures, we ensure that your brand is uniquely positioned in terms of accessibility and customer friendliness.